\u201cSTART A RETURN \/ EXCHANGE\u201d<\/strong> button above to begin the process.<\/p>\nSizing Guidance
<\/strong>Because proper hat sizing is important for comfort and performance, we strongly recommend reviewing our Size Guide<\/strong> before placing your order to help ensure the best fit.<\/p>\nReturn & Exchange Fee
<\/strong>A flat $10 prepaid label fee<\/strong> applies to all approved returns and exchanges.
This fee covers the cost of return shipping and processing.<\/p>\nExchanges
<\/strong>If you need a different size, color, or style, we\u2019re happy to help arrange an exchange.<\/p>\n\n- Exchanges must be requested within 30 days of delivery<\/strong><\/li>\n
- Items must be returned new, unworn, and in original packaging<\/strong><\/li>\n
- Only one exchange per order<\/strong> is permitted<\/li>\n<\/ul>\n
Once your returned item is received and inspected, your replacement hat will be shipped.\u2028If the exchanged item is still not suitable, it may be returned for a refund<\/strong>, but additional exchanges are not allowed.\u2028\u2028<\/strong><\/p>\nReturning an Item After an Exchange
<\/strong>If you exchanged an item and wish to return the replacement hat, you may do so within 15 days of receiving the exchanged item<\/strong>.
The standard $10 return label fee applies.<\/p>\nReturn Requirements\u2028<\/strong><\/p>\nTo be eligible for return or exchange:<\/p>\n
\n- Items must be new, unworn, and in original packaging<\/strong><\/li>\n
- Refunds are issued to the original payment method<\/li>\n
- Accessories are non-refundable, including (but not limited to) hat resizers and chincords<\/li>\n<\/ul>\n
Please include the Henschel Hats Returns Form sent with your order (or a copy of your invoice) along with a short note explaining your request. Include your name, address, and telephone number in case we need to contact you.<\/p>\n
Holiday Return Extension
<\/strong>Orders placed after November 15 may be returned until January 15 at 11:59 PM, even if outside the standard 30-day window.<\/p>\nCustomer Service & Processing<\/strong>
Delays\u2028Customer service and returns processing will be temporarily unavailable during:
June 30 \u2013 July 10
December 22 \u2013 January 1
Orders and returns may still be submitted during these periods, but shipments and refunds will be processed once operations resume.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t